Grand Smokies Resort Lodge Pigeon Forge, Pigeon Forge

This resort has a lot of potential with beautiful condos and enjoyable amenities like the pool and arcade. However, the cable and cleaning services need improvement, which detracted from our experience. Overall, it remains a solid choice for budget travelers, especially during the week.

I was really looking forward to our stay, but it turned out to be a big disappointment. The hotel had some nice aspects, like the amenities in the room, but the cleanliness was unacceptable, and the noise from other guests made our experience less enjoyable. Plus, the support from the staff didn't really help when we expressed our concerns.

Our stay was less than ideal, with issues ranging from cleanliness to noise disturbances. The outside of the hotel looks inviting, and some facilities like the game room seem decent, but the rooms and pool area need significant improvement. The price was low, but it didn’t bring enough value due to the condition of the accommodations and lack of basic hygiene.

Our family recently spent a couple of nights at this hotel, and while we found the location to be excellent with many nearby restaurants and attractions, the overall experience was mixed. The rooms were clean but dated, and the condition of the elevators and outside of the building were less than ideal. Thankfully, the pool was clean and a nice addition for our family. The value for what we paid was reasonable, though a few updates would go a long way.

This hotel has some great features, including beautiful rooms and fun amenities like a pool and arcade that my family enjoyed. The rates during the week are unbeatable for the quality offered. However, the cable options could use an upgrade, and the noise from the hallway made it hard to relax at times. Overall, a solid choice for a family getaway!